Mobile Chiropractic Network (“MCN,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through www.MobileChiropracticNetwork.com, our online forms, advertising campaigns, social-media platforms, scheduling systems, communications, and other online services.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Telephone or mobile number
• Mailing address or ZIP code
• Appointment or scheduling information
• Communication preferences
• Information submitted through Facebook, Instagram, Meta Lead Ads, or other advertising platforms
• Payment or transaction-related information when applicable
• Other information you voluntarily provide when contacting Mobile Chiropractic Network
Our website or service providers may also automatically collect limited technical information such as:
• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website or advertisement
• Cookies and similar technologies
• Advertising identifiers
• General geographic information
2. INFORMATION SUBMITTED THROUGH ADVERTISING AND LEAD FORMS
When you respond to an advertisement or complete a lead form through Facebook, Instagram, Meta, or another advertising platform, we may receive information you voluntarily submit, such as your:
• Name
• Phone number
• Email address
• ZIP code
• Preferred method or location of receiving chiropractic care
We use this information primarily to respond to your inquiry, contact you regarding your requested consultation, discuss Mobile Chiropractic Network services, and assist with scheduling.
Submitting a marketing or consultation form does not by itself establish a doctor-patient relationship.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
• Respond to inquiries
• Contact you regarding a requested consultation
• Schedule or confirm appointments
• Provide information about Mobile Chiropractic Network
• Communicate regarding services or appointments
• Process authorized payments
• Improve our website and services
• Measure advertising and marketing effectiveness
• Prevent fraud or misuse
• Maintain business records
• Comply with applicable laws and professional obligations
We will not use personal information in a manner materially different from the purposes described in this Privacy Policy without providing appropriate notice where required.
4. HEALTH AND CLINICAL INFORMATION
Information submitted through general website contact forms, advertising forms, or social-media lead forms should not be used to send detailed medical information, diagnoses, medical records, Social Security numbers, insurance information, or other sensitive clinical information unless specifically requested through an appropriate secure system.
Information collected after you become a patient may be subject to additional federal or California health-information privacy requirements.
This website Privacy Policy is separate from, and does not replace, any Notice of Privacy Practices applicable to chiropractic or healthcare services provided by Mobile Chiropractic Network.
5. HOW WE MAY SHARE INFORMATION
We may disclose information when reasonably necessary to trusted service providers that assist us with functions such as:
• Website hosting
• Appointment scheduling
• Email or text communications
• Payment processing
• Customer relationship management
• Advertising
• Analytics
• Information technology
• Professional or legal services
These parties may access information only as necessary to provide services on our behalf or as otherwise permitted by law.
We may also disclose information when required to comply with law, legal process, professional obligations, fraud prevention, safety concerns, or protection of our legal rights.
6. SALE AND ADVERTISING USE OF PERSONAL INFORMATION
Mobile Chiropractic Network does not sell personal information for money.
We may use advertising and analytics platforms, including social-media platforms, to measure advertising effectiveness and communicate with prospective patients. These platforms may independently collect information through cookies, pixels, advertising identifiers, or similar technologies.
Where California law provides an applicable right to opt out of certain sharing or targeted advertising practices, we will honor legally valid requests as required.
7. COOKIES AND ONLINE TRACKING
Our website may use cookies and similar technologies to:
• Maintain website functionality
• Understand how visitors use the website
• Measure traffic
• Improve website performance
• Evaluate advertising effectiveness
Some third-party analytics or advertising providers may collect information about online activity over time or across websites.
Browser “Do Not Track” signals are not implemented consistently across the internet. We therefore may not respond to all browser-based Do Not Track signals. Where required by applicable law, we will honor recognized opt-out preference signals when technically detectable and legally applicable.
8. YOUR PRIVACY CHOICES AND REQUESTS
You may contact Mobile Chiropractic Network to:
• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent for certain communications
• Ask questions regarding how your information is used
Some information may need to be retained for legal, clinical, financial, regulatory, fraud-prevention, or legitimate business purposes.
9. TEXT MESSAGES, CALLS, AND EMAIL
If you provide a telephone number or email address while requesting information, you authorize Mobile Chiropractic Network to contact you regarding your inquiry, requested consultation, scheduling, or related services.
Providing contact information does not require you to purchase services.
You may request that nonessential marketing communications stop at any time. Transactional or appointment-related communications may still be sent when appropriate.
10. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to fulfill legal or professional obligations, resolve disputes, enforce agreements, or maintain appropriate business and clinical records.
Retention periods may vary depending upon the type of information and the reason it was collected.
12. CHILDREN
Our website and advertising are not directed toward children under 13.
We do not knowingly collect personal information online directly from children under 13 without appropriate parental or guardian authorization.
Information regarding chiropractic care for minors should be provided by or with the involvement of a parent or legally authorized guardian.
13. THIRD-PARTY WEBSITES AND PLATFORMS
Our website may contain links to third-party websites or services, including Facebook, Instagram, scheduling services, payment processors, or other providers.
Those services operate under their own privacy policies and practices. Mobile Chiropractic Network is not responsible for the privacy practices of independent third parties.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When changes are made, the revised policy will be posted on our website with an updated “Last Updated” date.
15. CONTACT MOBILE CHIROPRACTIC NETWORK
Questions or requests regarding this Privacy Policy may be submitted to: